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Hey folks. Tom DiGregorio, founder of AquaGuard Foundation Solutions. Today I want to talk about why concrete settles, and why it’s important to address it before it’s too late. Now, as far as why concrete settles, typically it always has to do with the soil or the base underneath the concrete. And that could be the soil was never compacted very well to begin with. Perhaps the concrete was poured over an area that was originally excavated and put back with fill dirt. Or, a lot of times, it’s poor drainage in the area or from a downspout that ultimately washes away that soil. And the soil in all those cases loses its ability to hold the load or the weight of the concrete and it settles. Now, it’s important to address these things as soon as you see these cracks because they’re never going to get better, only worse with time. We can come in in the early stages and stabilize that soil underneath it and even lift the concrete back intro place. Which can ultimately prevent you from getting to a point where it’s so bad, where you have to replace it. And when it gets a lot more severe, now you’re dealing with not only an eyesore, but a trip hazard. And things that are really going to affect the way you live in your home, and potentially what it’s going to look like when you go to sell it. So if you have any of these issues, please give us a call. We’ll be happy to come out and take a look at it, and show you how we can help you with all your concrete needs.
Hey folks. Today I want to talk about concrete leveling and lifting, what causes it, and what are some of the repair methods. Remember, concrete settles because the soil underneath the slab has washed out or eroded, creating a void that is no longer able to support the weight of the concrete. One of the old school methods is called slab jacking or mudjacking. And this is when they drill holes throughout the slab, what could be the size of a soda can. And they pump, under pressure, this slurry mix of concrete. Now, this concrete is designed to be pumped under the slab and fill that void and gently lift the slab. The problem with that is the weight of this slurry mix is over 100 pounds per cubic foot. And that adds a lot of weight on to the soil that was already compromised in the first place. So the potential for the soil and the concrete to settle again is very high. Now, our PolyLevel process drills only dime-sized holes in the concrete, and pumps a two-part polyurethane foam that weighs about four pounds per cubic foot. So you can see it’s dramatically lighter, and this fills the void, gently lifts the slab. Our PolyLevel material is also waterproof. So it’s not likely to get washed away or eroded by continuous water coming into that area. So if you have settling concrete, give us a call. We’d be happy to come out for a completely free, no obligation inspection of your concrete, and show you how PolyLevel can lift and level your concrete.
Hey folks. Tom DiGregorio, founder of AquaGuard Foundation Solutions. Today I want to talk to you about how we lift settling concrete. And it starts with our fantastic PolyLevel process. Now, if you start seeing cracks in your driveway or sidewalk or patio or pool deck, now is the time to address it before it gets to a point where maybe total replacement is the only answer. What we do with our PolyLevel process is we drill dime-sized holes in very strategic areas and we pump, gently under pressure, this two-part polyurethane foam, which expands greatly once it’s pumped under the slab. And what this does is it stabilizes the soil underneath the slab, and it slowly fills that void that caused the settling in the first place. And then we gently lift he slab back into place. So when we’re done, we’ve not only ideally given you a better looking piece of concrete, but we’ve stabilized the soul underneath it which will prevent it from settling any further. So if you see these kinds of cracks around your home, give us a call before it’s too late. And let us show you how PolyLevel can serve all your concrete needs.
Hey folks. Tom DiGregorio, founder of AquaGuard Foundation Solutions. You know, most homes today have a lot of concrete around them. That could be a driveway, a sidewalk, steps and stoops, patios, pool decks, car ports, basement slabs, and when you start to see these things settle and crack, a lot people are wondering, “Boy, is my only option having to replace these?” Well, that’s the time to give us a call and be proactive with all of these issues because we have a fantastic process called PolyLevel that in most cases can fix and lift these areas versus completely replace them. So if you see these concrete areas start to settle and crack around your home, give us a call before it’s too late. And let us show you how our PolyLevel process can address all of your concrete needs.
Hi I’m Joe Rusk, co-owner of Aquaguard Foundation Solutions. At Aquaguard we receive many and many calls each day, asking us about our inspection process. So I thought I’d share with you a quick outline of just how we operate. At Aquaguard, we offer a free basement or crawl space inspection or evaluation for any homeowner experiencing a problem. Our inspection can be done during the week, or on the weekend based on your schedule. Now each of our inspectors are thoroughly trained and certified before ever setting foot into your home. A typical visit consists of a full inside, and outside inspection and evaluation of your foundation. Everything we find is then documented on an inspection report. We share that inspection report with you once the inspection is complete. We explain the causes of any issues that we find, as well as review and explain all of the options for repair relative to the project at hand. And discuss the pros and cons of each solution based on what you the homeowner is looking to accomplish. Finally, together, we choose a solution, print it out and leave each customer with a comprehensive written estimate for repair.
Once we install, all of our work is performed by trained employees, and aside from a small deposit which holds your installation date, the balance is not due until the work is complete, and you have been walked through the completed job site. You see we stand behind our word, and you don’t pay until the job is complete. Remember no job or problem is too big or too small to at least take a look. So take us up on a free inspection, we understand that even if you don’t need our services right now, if we serve you right, you’ll remember us when you do. Have a great day from all of us, at Aquaguard Foundation Solutions.
Hi, I’m Joe Rusk, co-owner of AquaGuard Foundation Solutions. As you know, Atlanta weather can change on the fly, and often times when it rains-it pours. And when it pours, our waterproofing division gets thousands of calls from homeowners in anguish over damp or wet basements or crawlspaces. Many times homeowners will ask us “Why do we have to wait weeks to get our work installed? Can’t you get out here any quicker?” My answer is always the same. Beware of any company that is not busy when the rain is heavy. You see, we use only trained, certified employees. No subcontractors and no day labor. And it takes time to properly train these installers before we are willing to put them in your home. After all, you wouldn’t want some temporary worker getting “on the job” training in your house, would you?
Remember, you only pay for the job once, but you live with the results forever. There’s a reason your favorite restaurant has a waiting list down the street, and the one next to it doesn’t. At AquaGuard we are definitely worth the wait, so hang in there, and until next time, have a great day from all of us at AquaGuard Foundation Solutions.
Hi, I’m Joe Rusk, co-owner of AquaGuard Foundation Solutions. You ever lose focus on what’s important in your business? It’s usually caused by running in too many directions at the same time. You’ve heard the old saying, Jack of all trades, master of none. That’s why at AquaGuard we’re zeroed in on our own core focus. Think of core focus as sort of an elevator speech if somebody asks you what you do for a living. What would you say in just one or two sentences? At AquaGuard, our core focus is simple. We provide sensible solutions for waterproofing, concrete, and structural support. If a service doesn’t fit into that wheelhouse, we simply don’t pursue it. And a clear core focus ensures that we are all rowing in the same direction here at AquaGuard. So let me ask you a question. What are you focusing on, in your business?
Until next time, have a great day from all of us, at AquaGuard Foundation Solutions.
Hi, I’m Joe Rusk, co-owner of AquaGuard Foundation Solutions. And today, I want to take just a few minutes to talk about the importance of instilling core values into your company. Let’s start with the definition of core values. “Fundamental beliefs of a person or organization- guiding values.” At AquaGuard, we’ve determined that we have five core values.
#1 – We are a service company, with integrity. We do the right things, for the right reasons.
#2 – We are driven to make the extraordinary, ordinary. We’ve decided to set the bar for customer experience much higher, and we are driven to do so.
#3 – We are accountable to our customers, to our employees, and to our community. Look, we work hard here at AquaGuard, but we’re human. We make mistakes. When we do, we own them, we fix them, and we learn from them.
#4 – We are selfless in our pursuit to serve others. Whether we’re serving a customer in the home, or we’re serving a fellow employee at the office, or whether we’re serving our community, we are selfless in our pursuit to serve others. And last but not least,
#5 – We have fun! That’s right, fun is one of our core values. You see, we believe that joy and laughter are essential ingredients to a fulfilling life. Not just outside the office, but inside the office as well. So, we have fun.
Core values make hard decisions easy to make. You see, if any action, employee, or business opportunity does not line up with your company’s core values, you simply stop going down that road. So I have a question for you: What are your core values?
Until next time, have a great day from all of us at AquaGuard Foundation Solutions.
Hi, I’m Joe Rusk, co-owner of AquaGuard Foundation Solutions. You know, at AquaGuard we’ve been serving Atlanta for 24 years and we’re still growing with over 200 employees. People often ask us, “What sets you guys apart? What makes you so unique?”
You know what my answer is? With us, everything matters.
It matters that we are honest with our messaging to our customers. It matters how we sound when we answer the phone when the customer calls. It matters that we send out information with the name and photo of our inspector prior to them showing up to your home so you know who to expect. It matters that we call the night before, and when we’re on our way, so that you can prepare for our visit. It matters that we properly diagnose and educate each and every customer, and it matters that we show up on time, and we do the work that we said we would do for you. It matters that the home looks cleaner when we’re done than it did when we got there. And it matters that we are there for each customer, years down the road should they ever need further service.
You see, to redefine an industry, we must redefine the customer experience from beginning to end. That is what makes us unique. You see, with us, everything matters. Until next time, have a great day from all of us at AquaGuard Foundation Solutions.
Hi, I’m Joe Rusk, co-owner of AquaGuard Foundation Solutions, and today I want to take just a minute or two to talk about purpose.
Let’s start with the definition of purpose, the reason for which something is done or created; the reason for which something exists. At AquaGuard, we’ve determined our own purpose, and that is to provide peace of mind to our customers, our employees and our community.
You see, our customers contact us because they have a problem with their home, their largest investment. And it’s our job to give them back their peace of mind. Our employees come to work each day looking for stability and growth opportunities so they can support their families. It’s our job to give them that peace of mind. And lastly, I think it’s all of our responsibility to provide some level of peace of mind to our communities. Whether it’s supporting a local charity or maybe working at a local food bank. You see, purpose provides clarity and meaning to every single job here at AquaGuard.
I guess you could say purpose is the light that shines down the path that we walk together here, as one team. At AquaGuard, our purpose is peace of mind. Do you know yours?
Until next time, have a great day from all of us at AquaGuard Foundation Solutions.
Hey folks! Were standing in our brand-new 46 thousand square foot, state-of-the-art facility and, behind me represents 30,000 square feet of warehouse space alone. And why is that important to you and to us? Well, first of all we can now inventory all of our products and systems right here at our disposal. Which includes, as many as, 30 different patented products and systems, all on the cutting edge of technology, all here to serve you when you need them. Now, you know a lot of companies have certain products and systems for a specific problem. And you’ve probably heard the old expression when all you have is a hammer everything becomes a nail. Well, we have various products and systems for the same type problem based on the construction of the home. So, we may have a foundation repair problem that requires a helical pier versus a push pier, a bending wall failure that may use a wall anchor versus a power brace, or carbon fiber technology. So, we’re not a one-size-fits-all. And we want our customers at the end of the day to know that when we do a job for them that the job is done right the first time, that they have a warranty that they can count on, and in our case, in most cases it’s the life of the structure transferable warranty. And, you know, that’s only as good as the company and the paper that it’s provided on. So, when it comes to AquaGuard you know you’re getting the job done right and, a company that’s going to be there for the life of the structure. When you need us, we’re there!
Today folks we’re dealing with a very common problem we run into all the time. It’s called a settling front stoop. And if you look behind me, we’ve got a little stoop here that goes into the front door. It just has two steps. But over the years, based on erosion and poorly compacted soil, to begin with, it has actually settled as much as three inches. So, this homeowner, when he walks out his front door actually feels like he’s walking downhill. So, what’s caused this problem is the soil all in front of this foundation is nothing more than fill dirt. This is a basement foundation and, when they originally dug it out, they dug down deep. But the dirt they pushed back up against the wall is just filled dirt. And over the years it has actually settled. Now, our repair method for this is a very simple one that we do. We put in some steel helical piers and our PolyLevel process. We have two of our light-duty piers on either edge of the stoop. And that lifts it back up to the position we want it, backfill, and then we are going to fill the void underneath the stoop and a small section of the sidewalk. And fill that void with our PolyLevel, which will raise that slab a little bit and put this back into a really solid position. So if you walk out your front door and you feel like you’re walking downhill on your stoop, give us a call. Have us come out and give you a free evaluation. We’ll take a look at things and, let you know what your options are for putting you back on solid ground.
Today folks were going to talk about roof water and the impact it has on our foundations. You know, most people don’t realize that the number one reason why basements and crawlspaces the leak and foundations crack, settle, and bow are due to improperly channeled roof water. Now this home here is a great example of that. We’ve got this roofline that has no gutter on it. I’m not sure it ever had a gutter on it. And the impact of that over the years is we’ve had hundreds of thousands of gallons of water all located right in this area with no place for it to go. So as you can see a result of all that water over the years has literally created this massive sinkhole. And the type of soils we have here in Georgia are expansive soils and, what’s important about that is that means that they expand when they get wet and they contract when they dry. And that constant expansion and contraction ultimately allows the soil underneath this footing, which is what’s supporting this section of the house, to shrinking contract and pull away from the bottom of the footing which is what that footing is counting on to support this house. That’s the reason why over a number of years this foundation is actually settled and, we’re here today doing a repair job to stabilize this foundation from any further settlement. All a result of improperly channeled roof water.
Folks, we’re here today dealing with a very common problem. We have a settling stoop and a settling sidewalk. Now, these are very common problems that most people run into every day. And the big reason for the problem is the fact that this home, in particular, is built on a foundation. It’s built on a basement. And when they over-excavated this lot to put this foundation in, they put all that filler back up against the foundation. They didn’t compact it very well. So this concrete is built on really incompetent soil, and with time, it settles with expansion and contraction of the soil based on moisture and drought. So what we do to repair this problem is our patented PolyLevel System. We drill about a dime-size hole into the concrete, and we inject a polyurethane foam, which fills that void directly under the slab. And then it lifts and levels that concrete. Ideally, back into its original position, eliminating that very costly full replacement and repair. So if you think you’re dealing with some settling concrete or have some questions, give us a call. We’re here to help.
Hey folks, we’re here at this beautiful stucco home in South Atlanta and I want to talk to you about something that is very important to the health of your foundation and happens to do with your roof water and properly channeled roof water. It’s the number one reason why basements and crawl spaces leak, foundation settle, crack and bow, and we’ve got a lot of other situations going on here as well. If you look behind me, we’ve got three different levels of rooflines. Now each one of these rooflines have their own separate gutter that drops it down to the next roofline, and drops it down to the next roofline. And all of that water, in a heavy rainstorm can be thousands of gallons of water, is all supposed to come out of this one down spot here on my right. The reality of it is it’s not really working that way. Number one, we’re in a heavily wooded area. This customer went ahead and put gutter caps on their gutters, which is a really good system, typically, but in this case, it may be restricting the amount of water that’s coming off of this steep pitched roof and into these gutters. And if any water, which we think is happening here, is cascading over the top of that gutter, it’s just completely loading this area up with water in a heavy rainstorm. What’s the downside of that? Well, there’s multiple things going on here. First of all, we know that this water not only is not getting into the gutter, but it’s running down the side of the stucco. And that stucco is absorbing this into the home and on the other side of this stucco, especially in the crawlspace, there’s particle board. And that particle board, over the years, is literally completely rotted away. Secondly, this land right behind me, as you notice, has no grass here and there’s never going to be grass here under these circumstances. Because there’s so much water that is cascading over the gutters and just landing in this area here that this area is never going to really grow grass. Which isn’t the end of the world. But because this stays so soft over the course of the year and then dries up when we have these drought conditions, we get this expansion and contraction reaction, and ultimately what’s now happening is this stoop to my left is actually settling. And the only thing supporting those steps is the soil that were standing on. These gutters are actually causing a lot of problems. Rotten wood on the other side of the stucco; we’ve got settlement going on here under these steps. And the crawl space on the other side here has had a lot of ground water saturation and a lot of ground water seepage coming in from the outside. So it required, obviously, a drainage system as well. This is important for you to understand. These are situations and circumstances that you can do on your own. Look around your house, look at your gutters, look at your downspouts. Make sure they’re properly piped off away from your home and prevent what could be thousands of dollars of damage and repair to your home. If you have any more questions or concerns about your gutters or downspouts, feel free to give us a call. We’re here to help.
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